Studio Policy

  • Rebalance Pilates is a safe environment for all. Rebalance Pilates will not tolerate racist or discriminatory comments or behaviour. Such behaviour and/or actions will result in the termination of the client-instructor relationship at Rebalance Pilates.
  • Rebalance Pilates will not tolerate abusive language or actions toward its instructors or clientele. Such behaviour will lead to the termination of the client or instructor.
  • In accordance with the Ontario Provincial Government’s Vaccine Passport/Certificate, proof of double vaccination is required prior to your first session at Rebalance Pilates. Proof of double vaccination status can be emailed to info@rebalancepilates.ca
  • Masks are mandatory in the space until directed otherwise by Ontario and Canadian Health Leaders.
  • Please wear socks or sticky socks in the space.
  • Classes are 50 minutes long.
  • Rebalance Pilates has a 24-hour cancellation policy. Appointments cancelled in less than 24-hours will be charged.
  • Please contact Rebalance Pilates prior to any and all sessions if you are experiencing the following symptoms, including but not limited to:
    • Cough
    • Shortness of breath or difficulty breathing
    • Fever
    • Chills
    • Shaking
    • Muscle pain
    • Headache
    • Sore throat
    • Or loss of taste or smell
    • It is at the discretion of Rebalance Pilates to cancel a session should they deem it appropriate, given symptoms.
  • Pilates packages sold by Rebalance Pilates have an expiration of three (3) months from the day the package becomes active. Unused sessions will not be rolled over past three months, and a new package must be purchased.
  • Rebalance Pilates considers purchased packages to be a commitment to your movement wellbeing and does not issue refunds.
  • Please review Rebalance Pilates’ Liability Form here